AV

Tech & Electronics • United Kingdomav.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

+0.5 vs. last month4.73 ★ average rating · 613 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#1of 127

Top 1% · Top Tier

#1 (best)#127 (worst)

#1This company

#2Peer

#3Peer

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral0%
Negative7%

Sentiment Balance

Covering October 2024 — 112 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

28.3%

Loyalty

21.3%

Customer Support

12.3%

Response Speed

8.9%

Onboarding

7.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100

0/100

signal score

•Built from a negative-review share of 6.5% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.8%

4★

8.8%

3★

1.1%

2★

0.8%

1★

3.4%

Based on 613 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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