Customereye

Authortales

Media & Contentauthortales.com

Review data last updated .

Based on public reviews and response behavior.

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74 reviews over 275 days (about 8.2 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

76/100
4.69 ★ average rating · 74 reviews
76/100 from 74 reviews over 4 months, limited confidence. one month holds 53% of the reviews.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,071 ranked companies · benchmark 7 Oct 2026

Score

76.1

Industry average 60.8

15.3 above average

Rating

4.69

Industry average 4.08

0.61 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#211of 1071 ranked in Media & Content
Top 20% · Top Tier
#1 (best)#1071 (worst)
#209Peer
#210Peer
#211This company
#212Peer
#213Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering April 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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