Based on public reviews and response behavior.
50 reviews over 2,381 days (about 0.6 per month). Busiest month: 10% of reviews. Languages: en 98%, es 2%.
Auto Parts & Accessories average: score 60.8, rating 4.30 stars, reply rate 32.8%, over 1,308 ranked companies · benchmark 17 Oct 2026
Score
52.5
Industry average 60.8
8.3 below average
Rating
4.32
Industry average 4.30
0.02 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering November 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 50 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,308 ranked companies in Auto Parts & Accessories (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 35 mentions with a sentiment score of 82.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
