Lending & Consumer Finance • United Statesatlasfin.com
Review data last updated .
Based on public reviews and response behavior.
1,548 reviews over 92 days (about 512 per month). Busiest month: 43% of reviews. Languages: en 87%, unknown 9%, es 3%.
Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026
Score
68.2
Industry average 65.4
2.8 above average
Rating
4.50
Industry average 4.43
0.07 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering August 2026 — 285 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 25% negative and 1% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,548 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,138 ranked companies in Lending & Consumer Finance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.111). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 535 mentions with a sentiment score of 89.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
