Based on public reviews and response behavior.
100 reviews over 610 days (about 5 per month). Busiest month: 75% of reviews — one month dominates this sample. Languages: en 98%, es 1%, pl 1%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
64.0
Industry average 62.9
1.1 above average
Rating
3.26
Industry average 4.27
1.01 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 43% negative
Covering December 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 81.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.26 stars is 1.0 below the Finance & Insurance average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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