Based on public reviews and response behavior.
310 reviews over 4,721 days (about 2 per month). Busiest month: 34% of reviews. Languages: en 93%, unknown 5%, es 1%.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,922 ranked companies · benchmark 3 Nov 2026
Score
65.8
Industry average 66.9
1.1 below average
Rating
3.46
Industry average 4.38
0.92 below average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering August 2026 — 105 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 39% negative and 2% neutral.
Share of theme mentions
Themes from the 310 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,922 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 104 mentions with a sentiment score of 80.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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