Customereye

ARK Group Services

Construction & Industrialark-group.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 180 days (about 17 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

69/100
−17.8 vs. last month4.84 ★ average rating · 100 reviews
69/100 from 100 reviews over 4 months, moderate confidence. one month holds 50% of the reviews.

Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.8%, over 1,771 ranked companies · benchmark 9 Oct 2026

Score

69.2

Industry average 65.5

3.7 above average

Rating

4.84

Industry average 4.55

0.29 above average

Reply rate

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Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#740of 1771 ranked in Construction & Industrial
Top 42% · Upper Halfup 214 from last month
#1 (best)#1771 (worst)
#738Peer
#739Peer
#740This company
#741Peer
#742Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering October 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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