Customereye

Approval Genie

Automotive & Mobility • Canadaapprovalgenie.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−1.6 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#67of 265
Top 25% · Upper Half
#1 (best)#265 (worst)
#65Peer
#66Peer
#67This company
#68Peer
#69Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering October 2024 — 46 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 9% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.7%
Product Quality
22.0%
Loyalty
16.3%
Onboarding
10.6%
Response Speed
9.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 12.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.8%
4
2.7%
3
1.0%
2
0.2%
1
6.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.0% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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