Customereye

Andrew Martin

Home & Livingandrewmartin.co.uk

Review data last updated .

Based on public reviews and response behavior.

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176 reviews over 346 days (about 15 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

80/100
−40.0 vs. last month4.82 ★ average rating · 176 reviews
80/100 from 176 reviews over 12 months, moderate confidence.

Home & Living average: score 66.3, rating 4.45 stars, reply rate 47.4%, over 3,821 ranked companies · benchmark 8 Oct 2026

Score

80.0

Industry average 66.3

13.7 above average

Rating

4.82

Industry average 4.45

0.37 above average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#626of 3821 ranked in Home & Living
Top 16% · Top Tierdown 1541 from last month
#1 (best)#3821 (worst)
#624Peer
#625Peer
#626This company
#627Peer
#628Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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