American Collectors Insurance

Finance & Insurance • United Statesamericancollectors.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

+2.8 vs. last month4.87 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#35of 373

Top 9% · Top Tier

#1 (best)#373 (worst)

#33Peer

#34Peer

#35This company

#36Peer

#37Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral1%
Negative15%

Sentiment Balance

Covering July 2026 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

31.9%

Product Quality

16.7%

Onboarding

15.8%

Response Speed

8.3%

Pricing

7.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 14.9% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

93.3%

4★

3.8%

3★

1.1%

2★

0.6%

1★

1.2%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 95.2% of reviews in the last three months were positive, compared with 98.5% in the three months before that.

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