Based on public reviews and response behavior.
100 reviews over 505 days (about 6 per month). Busiest month: 13% of reviews. Languages: en 98%, da 1%, fr 1%.
Mobile & Telecom average: score 53.6, rating 3.66 stars, reply rate 35.1%, over 422 ranked companies · benchmark 9 Oct 2026
Score
17.9
Industry average 53.6
35.7 below average
Rating
1.39
Industry average 3.66
2.27 below average
Reply rate
—
Industry average 35.1%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
19% of reviews positive, 78% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 422 ranked companies in Mobile & Telecom (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.387 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.629). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99