Based on public reviews and response behavior.
415 days of reviews, with a steady monthly review flow. Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,926 ranked companies · benchmark 5 Nov 2026
Score
74.5
Industry average 66.9
7.6 above average
Rating
4.81
Industry average 4.38
0.43 above average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 16% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 16% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,926 ranked companies in Home & Living (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 118 mentions with a sentiment score of 87.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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