Customereye

Agiftcustomized

Gifts & Party Supplies • United Statesagiftcustomized.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
4.29 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#78of 149
Top 52% · Mid Pack
#1 (best)#149 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
28.4%
Product Quality
18.3%
Loyalty
14.0%
Response Speed
9.6%
Communication
9.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
78.5%
4
3.8%
3
1.2%
2
1.0%
1
15.5%

Based on 600 analyzed reviews. Sentiment is slipping: 62.5% of reviews in the last three months were positive, compared with 74.3% in the three months before that.

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