Based on public reviews and response behavior.
100 reviews over 705 days (about 4.3 per month). Busiest month: 11% of reviews. Languages: en 100%.
Beauty & Wellness average: score 63.5, rating 4.22 stars, reply rate 38.7%, over 2,426 ranked companies · benchmark 10 Oct 2026
Score
74.1
Industry average 63.5
10.6 above average
Rating
2.02
Industry average 4.22
2.20 below average
Reply rate
—
Industry average 38.7%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 43% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,426 ranked companies in Beauty & Wellness (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.1 places the company in the top quarter of about 2,400 ranked Beauty & Wellness companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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