Customereye

Addidas

Apparel & Fashion • United Kingdomaddidas.com

Review data last updated .

Based on public reviews and response behavior.

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1,850 days of reviews, with a sparse monthly review flow. Busiest month: 29% of reviews. Languages: en 87%, da 5%, fr 3%.

Overall Score

40/100
+33.3 vs. last month1.98 ★ average rating
40/100 from public reviews over 7 months, moderate confidence.

Apparel & Fashion average: score 56.3, rating 3.64 stars, reply rate 31.5%, over 3,581 ranked companies · benchmark 9 Nov 2026

Score

39.8

Industry average 56.3

16.5 below average

Rating

1.98

Industry average 3.64

1.66 below average

Reply rate

—

Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2855of 3581 ranked in Apparel & Fashion
Top 80% · Bottom Tierup 69 from last month
#1 (best)#3581 (worst)
#2853Peer
#2854Peer
#2855This company
#2856Peer
#2857Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

26% of reviews positive, 73% negative

26%
positive
  • Positive26%
  • Neutral1%
  • Negative73%

Sentiment Balance

Covering July 2023, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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