Actuate Global Limited

Professional Certification & Skills • United Kingdomactuateglobal.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−6.5 vs. last month4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#131of 281

Top 47% · Upper Half

#1 (best)#281 (worst)

#129Peer

#130Peer

#131This company

#132Peer

#133Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering November 2024 — 22 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.0%

Product Quality

22.4%

Loyalty

13.0%

Problem Resolution

8.0%

Pricing

7.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 18.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

82.7%

4★

12.5%

3★

1.2%

2★

0.2%

1★

3.5%

Based on 600 analyzed reviews. Sentiment is slipping: 87.9% of reviews in the last three months were positive, compared with 96.0% in the three months before that.

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