60beans

Food & Beverage • United States60beans.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−57.1 vs. last month4.42 ★ average rating · 79 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#351of 551

Top 64% · Mid Pack

#1 (best)#551 (worst)

#349Peer

#350Peer

#351This company

#352Peer

#353Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%

positive

Positive81%
Neutral0%
Negative19%

Sentiment Balance

Covering December 2023 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 70 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.8%

Pricing

18.5%

Product Quality

17.1%

Response Speed

14.8%

Customer Support

10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 32.2% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

75.9%

4★

7.6%

3★

6.3%

2★

2.5%

1★

7.6%

Based on 79 analyzed reviews. Sentiment is slipping: 55.6% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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