Based on public reviews and response behavior.
88 reviews over 1,237 days (about 2.2 per month). Busiest month: 26% of reviews. Languages: en 100%.
Fraud & Illegal Services average: score 38.8, rating 2.45 stars, reply rate 16.2%, over 160 ranked companies · benchmark 12 Oct 2026
Score
56.4
Industry average 38.8
17.6 above average
Rating
4.86
Industry average 2.45
2.41 above average
Reply rate
—
Industry average 16.2%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering May 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Share of theme mentions
Themes extracted from 88 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 160 ranked companies in Fraud & Illegal Services (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 56.4 places the company in the top quarter of about 150 ranked Fraud & Illegal Services companies (75th percentile: 51). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 83.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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