Based on public reviews and response behavior.
83 reviews over 3,380 days (about 0.8 per month). Busiest month: 34% of reviews. Languages: en 100%.
Fraud & Illegal Services average: score 38.8, rating 2.45 stars, reply rate 16.2%, over 160 ranked companies · benchmark 12 Oct 2026
Score
54.3
Industry average 38.8
15.5 above average
Rating
2.90
Industry average 2.45
0.45 above average
Reply rate
—
Industry average 16.2%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 40% negative
Covering December 2017 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 45% negative and 9% neutral.
Share of theme mentions
Themes extracted from 83 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 160 ranked companies in Fraud & Illegal Services (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.3 places the company in the top quarter of about 150 ranked Fraud & Illegal Services companies (75th percentile: 51). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 1% of reviews against an industry average of 16%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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