Based on public reviews and response behavior.
1,354 days of reviews, with a sparse monthly review flow. Busiest month: 10% of reviews. Languages: en 97%, de 1%, ja 1%.
These figures describe an earlier period, not the last 12 months.
Jewelry & Watches average: score 65.8, rating 4.26 stars, reply rate 33.3%, over 75 ranked companies · benchmark 4 Nov 2026
Score
74.6
Industry average 65.8
8.8 above average
Rating
4.24
Industry average 4.26
0.02 below average
Reply rate
—
Industry average 33.3%
not measured
Not ranked yet, fewer than 100 reviews.
75% of reviews positive, 22% negative
Covering May 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 75 ranked companies in Jewelry & Watches (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 50% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 76.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
