Based on public reviews and response behavior.
200 reviews over 27 days (about 225 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%, fr 1%.
Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.4%, over 2,648 ranked companies · benchmark 19 Oct 2026
Score
77.4
Industry average 64.8
12.7 above average
Rating
4.89
Industry average 4.43
0.46 above average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,648 ranked companies in Hobbies & Arts (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 77.4 places the company in the top quarter of about 2,600 ranked Hobbies & Arts companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 91% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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