Based on public reviews and response behavior.
100 reviews over 1,094 days (about 2.8 per month). Busiest month: 17% of reviews. Languages: en 100%.
Hobbies & Arts average: score 64.8, rating 4.43 stars, reply rate 31.4%, over 2,648 ranked companies · benchmark 19 Oct 2026
Score
77.5
Industry average 64.8
12.8 above average
Rating
4.28
Industry average 4.43
0.15 below average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering December 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,648 ranked companies in Hobbies & Arts (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.138 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 77.5 places the company in the top quarter of about 2,600 ranked Hobbies & Arts companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99