Based on public reviews and response behavior.
191 reviews over 240 days (about 24 per month). Busiest month: 24% of reviews. Languages: nl 88%, en 11%, pl 1%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026
Score
55.5
Industry average 62.4
6.9 below average
Rating
3.92
Industry average 4.23
0.31 below average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering August 2026 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Reviews are mostly in Dutch
Share of theme mentions
Themes extracted from 191 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,409 ranked companies in Apparel & Fashion (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.580 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.177). Review the worst months in the trend data to identify specific operational or product issues.
