Construction & Industrial • United Stateswww.stairsupplies.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 2,379 days (about 7.7 per month). Busiest month: 24% of reviews.
Construction & Industrial average: score 66.0, rating 4.56 stars, reply rate 45.4%, over 1,919 ranked companies · benchmark 10 Oct 2026
Score
64.8
Industry average 66.0
1.2 below average
Rating
4.30
Industry average 4.56
0.26 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering December 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,919 ranked companies in Construction & Industrial (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.195). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 2% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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