Customereye

SRAM

Automotive & Mobilitywww.sram.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

51 reviews over 1,932 days (about 0.8 per month). Busiest month: 4% of reviews. Languages: en 63%, de 29%, fr 8%.

Overall Score

20/100
Short observation window (1932 days)
1.82 ★ average rating · 51 reviews
20/100 from 51 reviews, limited confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.7, rating 4.29 stars, reply rate 39.2%, over 2,781 ranked companies · benchmark 16 Oct 2026

Score

20.3

Industry average 63.7

43.4 below average

Rating

1.82

Industry average 4.29

2.47 below average

Reply rate

—

Industry average 39.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2739of 2781 ranked in Automotive & Mobility
Top 98% · Bottom Tier
#1 (best)#2781 (worst)
#2737Peer
#2738Peer
#2739This company
#2740Peer
#2741Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

24% of reviews positive, 77% negative

24%
positive
  • Positive24%
  • Neutral0%
  • Negative77%

Sentiment Trend Over Time

Reviews (Count)

Based on 0 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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