Customereye

Speedy Cash Canada

Lending & Consumer Finance • Canadawww.speedycash.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+1.0 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#176of 275
Top 64% · Mid Pack
#1 (best)#275 (worst)
#174Peer
#175Peer
#176This company
#177Peer
#178Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering October 2024 — 92 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
30.4%
Response Speed
20.8%
Product Quality
13.9%
Onboarding
13.9%
Loyalty
9.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 37.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.3%
4
5.7%
3
1.8%
2
0.3%
1
2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.5% of reviews in the last three months were positive, compared with 97.1% in the three months before that.

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