Based on public reviews and response behavior.
1,067 reviews over 2,268 days (about 14 per month). Busiest month: 15% of reviews. Languages: en 100%, fr 0%, unknown 0%.
Printing & Signage average: score 66.5, rating 4.64 stars, reply rate 38.6%, over 884 ranked companies · benchmark 10 Oct 2026
Score
45.0
Industry average 66.5
21.5 below average
Rating
3.87
Industry average 4.64
0.77 below average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering August 2026 — 134 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 31% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,067 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 884 ranked companies in Printing & Signage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.234 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.0 sits in the bottom quarter of about 900 ranked Printing & Signage companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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