Customereye

SkyTravel Global Consultancy LTD.

Travel & Hospitalitywww.skytravelglobal.com

Review data last updated .

Based on public reviews and response behavior.

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63 reviews over 903 days (about 2.1 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

48/100
4.17 ★ average rating · 63 reviews
48/100 from 63 reviews over 10 months, limited confidence.

Travel & Hospitality average: score 61.3, rating 3.93 stars, reply rate 39.5%, over 971 ranked companies · benchmark 13 Oct 2026

Score

48.3

Industry average 61.3

13.0 below average

Rating

4.17

Industry average 3.93

0.24 above average

Reply rate

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Industry average 39.5%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#726of 971 ranked in Travel & Hospitality
Top 75% · Mid Pack
#1 (best)#971 (worst)
#724Peer
#725Peer
#726This company
#727Peer
#728Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

67% of reviews positive, 33% negative

67%
positive
  • Positive67%
  • Neutral0%
  • Negative33%

Sentiment Balance

Covering March 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Response Speed
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Communication
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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