Customereye

SkinnyFit

Supplements & Nutrition • United Stateswww.skinnyfit.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

66/100
+20.0 vs. last month2.45 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#67of 301
Top 22% · Top Tier
#1 (best)#301 (worst)
#65Peer
#66Peer
#67This company
#68Peer
#69Peer

Overall Customer Sentiment

Category Leader

37% of reviews positive, 60% negative

37%
positive
  • Positive37%
  • Neutral3%
  • Negative60%

Sentiment Balance

Covering June 2026 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 39% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing
20.2%
Delivery Shipping
19.7%
Loyalty
15.4%
Communication
11.0%
Customer Support
11.0%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 20.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH80/100
80/100
signal score
  • Built from a negative-review share of 60.0% across this company's analyzed reviews.
  • 27 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.5avg rating
5
26.4%
4
5.2%
3
8.4%
2
7.0%
1
53.0%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 54.0% of reviews in the last three months were positive, compared with 50.5% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis