Customereye

SJ Cars

Automotive & Mobilitywww.sjspecialistcars.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

62 reviews over 2,619 days (about 0.7 per month). Busiest month: 40% of reviews. Languages: en 100%.

Overall Score

55/100
Short observation window (2619 days)
4.58 ★ average rating · 62 reviews
55/100 from 62 reviews over 3 months, limited confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.4%, over 3,016 ranked companies · benchmark 17 Oct 2026

Score

54.7

Industry average 63.6

8.9 below average

Rating

4.58

Industry average 4.28

0.30 above average

Reply rate

—

Industry average 38.4%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2221of 3016 ranked in Automotive & Mobility
Top 74% · Mid Pack
#1 (best)#3016 (worst)
#2219Peer
#2220Peer
#2221This company
#2222Peer
#2223Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 15% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering May 2025 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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