Customereye

SheffieldCityCouncil

Real Estate & Propertywww.sheffield.gov.uk

Review data last updated .

Based on public reviews and response behavior.

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87 reviews over 3,310 days (about 0.8 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

30/100
1.29 ★ average rating · 87 reviews
30/100 from 87 reviews over 9 months, limited confidence.

Real Estate & Property average: score 67.6, rating 4.26 stars, reply rate 54.5%, over 706 ranked companies · benchmark 7 Oct 2026

Score

30.4

Industry average 67.6

37.2 below average

Rating

1.29

Industry average 4.26

2.97 below average

Reply rate

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Industry average 54.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#683of 706 ranked in Real Estate & Property
Top 97% · Bottom Tier
#1 (best)#706 (worst)
#681Peer
#682Peer
#683This company
#684Peer
#685Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

16% of reviews positive, 83% negative

16%
positive
  • Positive16%
  • Neutral1%
  • Negative83%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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