Based on public reviews and response behavior.
63 reviews over 112 days (about 17 per month). Busiest month: 98% of reviews — one month dominates this sample. Languages: en 100%.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 17 Oct 2026
Score
58.3
Industry average 63.4
5.1 below average
Rating
4.98
Industry average 4.32
0.66 above average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering May 2026 — 62 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 8% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 63 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 90.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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