Priory Direct

Printing & Signage • United Kingdomwww.priorydirect.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

+12.3 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#71of 232

Top 31% · Upper Half

#1 (best)#232 (worst)

#69Peer

#70Peer

#71This company

#72Peer

#73Peer

Overall Customer Sentiment

Above Average

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral3%
Negative19%

Sentiment Balance

Covering November 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.8%

Response Speed

18.2%

Product Quality

17.2%

Customer Support

13.6%

Loyalty

7.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 27.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.7%

4★

5.3%

3★

2.2%

2★

2.2%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.6% of reviews in the last three months were positive, compared with 93.6% in the three months before that.

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