Customereye

Priory Direct

Printing & Signage • United Kingdomwww.priorydirect.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 548 days (about 33 per month). Busiest month: 9% of reviews.

Overall Score

66/100
+12.3 vs. last month4.73 ★ average rating · 600 reviews
66/100 from 600 reviews over 19 months, high confidence.

Printing & Signage average: score 66.0, rating 4.63 stars, reply rate 37.9%, over 829 ranked companies · benchmark 8 Oct 2026

Score

65.7

Industry average 66.0

0.3 below average

Rating

4.73

Industry average 4.63

0.10 above average

Reply rate

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Industry average 37.9%

not measured

Competitive Performance Rank

Among ranked Printing & Signage companies

#408of 829 ranked in Printing & Signage
Top 49% · Upper Halfup 62 from last month
#1 (best)#829 (worst)
#406Peer
#407Peer
#408This company
#409Peer
#410Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering November 2024 — 17 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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