Based on public reviews and response behavior.
100 reviews over 2,538 days (about 1.2 per month). Busiest month: 37% of reviews. Languages: en 99%, zh 1%.
Pest Control & Disinfection average: score 71.2, rating 4.69 stars, reply rate 40.7%, over 53 ranked companies · benchmark 16 Oct 2026
Score
73.9
Industry average 71.2
2.7 above average
Rating
4.99
Industry average 4.69
0.30 above average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Pest Control & Disinfection companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 5% negative
Covering June 2019 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 53 ranked companies in Pest Control & Disinfection (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 91.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
