Based on public reviews and response behavior.
Among fully-analyzed Food & Beverage companies
91% of reviews positive, 8% negative
Covering June 2018 — 109 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Showing 424 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2018.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 442 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 40.0% in the three months before that.
