Customereye

Olympus Health

Supplements & Nutrition • St Clementwww.olympushealth.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−7.1 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#121of 301
Top 40% · Upper Half
#1 (best)#301 (worst)
#119Peer
#120Peer
#121This company
#122Peer
#123Peer

Overall Customer Sentiment

Above Average

83% of reviews positive, 15% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering May 2018 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2018.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.5%
Pricing
16.3%
Delivery Shipping
14.2%
Customer Support
13.3%
Loyalty
12.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
82.2%
4
10.0%
3
3.2%
2
1.2%
1
3.5%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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