Customereye

Feel

Supplements & Nutrition • United Kingdomwearefeel.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−7.8 vs. last month4.87 ★ average rating · 602 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#122of 301
Top 41% · Upper Half
#1 (best)#301 (worst)
#120Peer
#121Peer
#122This company
#123Peer
#124Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering October 2024 — 80 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.4%
Pricing
16.8%
Product Quality
13.5%
Loyalty
11.4%
Response Speed
10.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 8.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.2%
4
5.1%
3
1.0%
2
0.7%
1
1.0%

Based on 602 analyzed reviews. Sentiment is holding steady: 97.8% of reviews in the last three months were positive, compared with 98.6% in the three months before that.

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