Customereye

Nitrous Competitions

Gambling & Betting • United Kingdomwww.nitrouscompetitions.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
−2.3 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#5of 91
Top 5% · Top Tier
#1 (best)#91 (worst)
#3Peer
#4Peer
#5This company
#6Peer
#7Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering December 2024 — 36 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.3%
Loyalty
18.4%
Customer Support
13.2%
Response Speed
10.9%
Onboarding
10.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 30.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.0%
4
3.3%
3
1.2%
2
0.5%
1
2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 97.5% in the three months before that.

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