Customereye

Nectar

Paid Surveys & Rewards • United Kingdomwww.nectar.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,384 days (about 13 per month). Busiest month: 4% of reviews.

Overall Score

53/100
−20.0 vs. last month4.46 ★ average rating · 600 reviews
53/100 from 600 reviews over 46 months, high confidence.

Paid Surveys & Rewards average: score 55.6, rating 3.83 stars, reply rate 28.7%, over 200 ranked companies · benchmark 5 Oct 2026

Score

52.6

Industry average 55.6

3.0 below average

Rating

4.46

Industry average 3.83

0.63 above average

Reply rate

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Industry average 28.7%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#119of 200 ranked in Paid Surveys & Rewards
Top 60% · Mid Pack
#1 (best)#200 (worst)
#117Peer
#118Peer
#119This company
#120Peer
#121Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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