Customereye

MyPoints

Paid Surveys & Rewards • United Stateswww.mypoints.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,115 reviews over 2,753 days (about 12 per month). Busiest month: 13% of reviews. Languages: en 98%, unknown 1%, hr 0%.

Overall Score

60/100
−8.3 vs. last month3.52 ★ average rating · 1,115 reviews
60/100 from 1,115 reviews over 59 months, high confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

59.6

Industry average 55.7

3.9 above average

Rating

3.52

Industry average 3.84

0.32 below average

Reply rate

—

Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#72of 201 ranked in Paid Surveys & Rewards
Top 36% · Upper Half
#1 (best)#201 (worst)
#70Peer
#71Peer
#72This company
#73Peer
#74Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 39% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
Hidden
Customer Support
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Paid Surveys & Rewards