Customereye

MSR Solicitors

Legal & Compliancewww.msrs.co.uk

Review data last updated .

Based on public reviews and response behavior.

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68 reviews over 656 days (about 3.2 per month). Busiest month: 24% of reviews. Languages: en 99%, fr 2%.

Overall Score

80/100
4.57 ★ average rating · 68 reviews
80/100 from 68 reviews over 9 months, limited confidence.

Legal & Compliance average: score 67.3, rating 4.45 stars, reply rate 47.2%, over 1,423 ranked companies · benchmark 16 Sept 2026

Score80.0vs 67.312.7Rating4.57vs 4.450.12Reply ratevs 47.2%

Competitive Performance Rank

Among ranked Legal & Compliance companies

#244of 1423 ranked in Legal & Compliance
Top 17% · Top Tier
#1 (best)#1423 (worst)
#242Peer
#243Peer
#244This company
#245Peer
#246Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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