MediaMarkt NL

Tech & Electronics • United Stateswww.mediamarkt.nl

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−6.1 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#72of 127

Top 57% · Mid Pack

#1 (best)#127 (worst)

#70Peer

#71Peer

#72This company

#73Peer

#74Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral1%
Negative27%

Sentiment Balance

Covering December 2024 — 84 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 32% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.8%

Delivery Shipping

14.2%

Product Quality

12.8%

Response Speed

11.4%

Pricing

9.4%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 14.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100

66/100

signal score

•Built from a negative-review share of 57.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

76.8%

4★

9.8%

3★

2.8%

2★

1.2%

1★

9.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.4% of reviews in the last three months were positive, compared with 90.9% in the three months before that.

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