Customereye

Lotusleggings

General Retail & Marketplaces • United Stateswww.lotusleggings.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.01 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#170of 359
Top 47% · Upper Half
#1 (best)#359 (worst)
#168Peer
#169Peer
#170This company
#171Peer
#172Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering June 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.5%
Delivery Shipping
23.9%
Pricing
11.4%
Loyalty
11.2%
Response Speed
9.7%

Most feedback concerns Product Quality.

The most common complaint theme is Customer Support, making up 6.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 32.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
53.2%
4
24.7%
3
5.0%
2
4.3%
1
12.8%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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