Customereye

Liverpool FC

Apparel & Fashionwww.liverpoolfc.tv

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

58 reviews over 4,147 days (about 0.4 per month). Busiest month: 5% of reviews. Languages: en 95%, da 3%, fr 2%.

Overall Score

41/100
Short observation window (4147 days)
3.05 ★ average rating · 58 reviews
41/100 from 58 reviews over 2 months, limited confidence. trend not shown: window under six months.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

40.9

Industry average 63.4

22.5 below average

Rating

3.05

Industry average 4.26

1.21 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2020of 2170 ranked in Apparel & Fashion
Top 93% · Bottom Tier
#1 (best)#2170 (worst)
#2018Peer
#2019Peer
#2020This company
#2021Peer
#2022Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

57% of reviews positive, 41% negative

57%
positive
  • Positive57%
  • Neutral2%
  • Negative41%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Product Quality
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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