Customereye

Little & Fern

Apparel & Fashionwww.littleandfern.com

Review data last updated .

Based on public reviews and response behavior.

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68 reviews over 203 days (about 10 per month). Busiest month: 97% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

60/100
Short observation window (203 days)
4.65 ★ average rating · 68 reviews
60/100 from 68 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 97% of the reviews.

Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 18 Oct 2026

Score

60.3

Industry average 64.0

3.7 below average

Rating

4.65

Industry average 4.25

0.40 above average

Reply rate

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Industry average 36.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1820of 3049 ranked in Apparel & Fashion
Top 60% · Mid Pack
#1 (best)#3049 (worst)
#1818Peer
#1819Peer
#1820This company
#1821Peer
#1822Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering May 2026 — 66 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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