Based on public reviews and response behavior.
67 reviews over 2,631 days (about 0.8 per month). Busiest month: 6% of reviews. Languages: en 93%, de 3%, ar 2%.
General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026
Score
32.4
Industry average 61.6
29.3 below average
Rating
2.60
Industry average 4.18
1.58 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 55% negative
Covering February 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 67 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,404 ranked companies in General Retail & Marketplaces (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.419 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.4 sits in the bottom quarter of about 2,400 ranked General Retail & Marketplaces companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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