Learning People

Professional Certification & Skills • United Kingdomwww.learningpeople.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−1.4 vs. last month4.31 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#165of 281

Top 59% · Mid Pack

#1 (best)#281 (worst)

#163Peer

#164Peer

#165This company

#166Peer

#167Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering November 2024 — 67 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.0%

Product Quality

16.1%

Loyalty

15.4%

Pricing

8.6%

Onboarding

8.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100

12/100

signal score

•Built from a negative-review share of 12.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

74.0%

4★

10.3%

3★

1.3%

2★

1.7%

1★

12.7%

Based on 600 analyzed reviews. Sentiment is improving: 91.3% of reviews in the last three months were positive, compared with 86.1% in the three months before that.

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