Customereye

Learning Curve Group

Professional Certification & Skills • United Kingdomwww.learningcurvegroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+1.7 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#196of 281
Top 70% · Mid Pack
#1 (best)#281 (worst)
#194Peer
#195Peer
#196This company
#197Peer
#198Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering November 2024 — 85 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.0%
Loyalty
18.1%
Product Quality
15.0%
Pricing
11.7%
Onboarding
11.4%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
75.0%
4
11.5%
3
4.8%
2
2.3%
1
6.3%

Based on 600 analyzed reviews. Sentiment is slipping: 89.5% of reviews in the last three months were positive, compared with 94.5% in the three months before that.

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