Based on public reviews and response behavior.
57 reviews over 2,196 days (about 0.8 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: de 44%, en 35%, es 11%.
Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,799 ranked companies · benchmark 17 Oct 2026
Score
82.8
Industry average 66.3
16.5 above average
Rating
4.98
Industry average 4.29
0.69 above average
Reply rate
—
Industry average 42.1%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
98% of reviews positive, 2% negative
Covering September 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in German
Share of theme mentions
Themes extracted from 57 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,799 ranked companies in Flight & Hotel Booking (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 82.8 places the company in the top quarter of about 1,800 ranked Flight & Hotel Booking companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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