Customereye

Healthy Directions

Supplements & Nutrition • United Stateswww.healthydirections.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

79/100
−18.6 vs. last month4.19 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#9of 301
Top 3% · Top Tier
#1 (best)#301 (worst)
#7Peer
#8Peer
#9This company
#10Peer
#11Peer

Overall Customer Sentiment

Category Leader

63% of reviews positive, 33% negative

63%
positive
  • Positive63%
  • Neutral4%
  • Negative33%

Sentiment Balance

Covering July 2026 — 17 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.6%
Loyalty
13.3%
Product Quality
12.4%
Customer Support
12.1%
Onboarding
11.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 33.2% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
68.3%
4
9.1%
3
7.0%
2
4.1%
1
11.5%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 87.8% of reviews in the last three months were positive, compared with 83.5% in the three months before that.

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